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About Us
Transforming Health Plan Payer Operations with Innovation

At iTAV (It Takes a Village) Software & Services, we believe efficient, compassionate, and
strategic operations are the backbone of the healthcare system. Founded by Stephanie
Jones, a seasoned healthcare executive who has led 2,500+ employees and 50+ clients in
Medicare payer operations across global markets, iTAV is built to streamline the
administrative challenges faced by health plans.
With decades of expertise, we understand it takes a village to deliver quality healthcare while
maintaining compliance, operational efficiency, and a seamless member experience. iTAV
exists to empower both the operations team and members, ensuring a smarter,
more effective system that reduces costs and improves service delivery.
Our Team
Stephanie Jones
Founder & CEO
Join us
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